Get the most out of your marketing budget.
Cymbal integrates with your ticketing to help you send emails, texts, DMs, and run paid ads.
Trusted by leading event teams
Products
World class tools for your events
Everything you need to drive ticket sales and pack the house.
Emails
Send beautiful campaigns to segmented lists pulled straight from your box office.
Texts
Reach fans on the channel they actually open — with full TCPA-safe opt-in handling.
Ads
Run paid campaigns that automatically optimize toward ticket sales, not just clicks.
Instagram DMs
Turn keyword DMs and comments into instant replies, presale access, and new email and text subscribers.
Trigger
Fan sends “PRESALE”
Drops, Presales, & Contests
Launch landing pages and capture fan data for drops, presales, contests, and giveaways.
Automations
Trigger emails and texts off show announcements, sale milestones, or pre-show reminders.
Features
Product features
Send fully-branded texts and emails to your customers or save time by automating it.
Craft beautiful emails
Quickly create branded emails that sell more tickets. No design skills necessary.
Message your customers
Reach your fans more effectively over text and Instagram DMs.
Understand your fans
Easily manage, track, and engage your customers and biggest fans.
Custom automations
Automate email and text message marketing in a second.
Track your earnings
Gain valuable insights and analytics for informed decision making.
Launch Ad campaigns
Easily activate your ticket buyer data to reach the fans most likely to buy.
Benefits
Why choose Cymbal?
Cymbal is the leading platform for venues & promoters who want world-class marketing tools without breaking the bank.
Increase ticket sales
With Cymbal, every event gets the love it deserves. Sell more tickets with less effort using automated, targeted marketing campaigns.
Grow your audience
Increase your reach at every touchpoint with integrated web forms and checkout flows. Cymbal keeps you TCPA compliant - now and in the future.
Save time
From content creation to fan segmentation and campaign execution our platform handles everything - so your team can focus on strategic projects.
Easy to use
Intuitive dashboards, detailed analytics, and automated campaign updates keep you informed and in control.
Dedicated customer support
From answering platform questions to consulting on campaign strategy, our team is here to ensure you're confident in every send.
Simple setup
Set it and forget it. After our white-glove onboarding, Cymbal runs on its own while your team maintains visibility of every send.
Testimonials
What are people saying
Our customers are the core of our business and their feedback drives us forward.
“I don't have time to do it all myself, I'm busy finding venues and booking shows. [With Cymbal] there's no more everyday campaign build-outs or trimming my list … your automations are head and shoulders above the rest, and I think there's even more potential.”
“Since using Cymbal, I’ve been shocked by what we’ve been able to achieve in just 1.5 years. Our audience growth, segmentation, and conversions have improved exponentially. We now average around 45K opens, and the segmentation capabilities and tools available have made our marketing more streamlined and effective.”
“After 20 years marketing with other tools, switching to Cymbal has been pivotal. Their intuitive design, responsive team, and approach to tackling marketing challenges has instilled a deep trust that they will deliver and continue exceeding expectations.”
“We've tried many different marketing tools but always wanted something a little more integrated, a little more automated, and at the right price… then we found Cymbal.”
Integrations
Simple setup with your ticketer
Cymbal integrates with all of the major ticketing providers to segment your buyers and run automated marketing campaigns.
'%3e%3cpath%20fill='%23fff'%20d='M0%200h42v42H0z'/%3e%3cpath%20fill='%23000'%20fill-rule='evenodd'%20d='M33.192%2024.961a.84.84%200%200%200%20.261-.608.85.85%200%200%200-.259-.591l-6.75-6.784-2.037%202.048%205.314%205.34h-7.53a1.3%201.3%200%200%201-.905-.375l-3.38-3.395a1.97%201.97%200%200%200-1.35-.544h-4.128v-1.417h4.27c.847%200%201.601.349%202.155.907l2.52%202.533%202.037-2.048-2.57-2.582a5.85%205.85%200%200%200-4.149-1.706H9.547v7.209h6.042a1.42%201.42%200%200%201%201.004.427l3.308%203.325c.347.343.81.543%201.296.56h9.14a1.4%201.4%200%200%200%20.986-.417l1.87-1.88z'%20clip-rule='evenodd'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='a'%3e%3cpath%20fill='%23fff'%20d='M0%200h42v42H0z'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Pricing
Supercharge your marketing.
Whether you're a small promoter, a growing venue, or a large operation, pricing is designed to keep costs low and aligned with your success.
Starter
from $20/moHigher SMS cost, no Cymbal Ads, limited pages and automations.
- Unlimited emails
- Unlimited ticketing integrations
- Unlimited seats
- 4 live automations
- 4 live landing pages
- 24/7 customer support
- $0.015 per SMS segment
- $0.03 per MMS
Premium
from $165/moLower SMS cost, Cymbal Ads, unlimited pages & automations, and more.
- Everything in Starter
- Access to Cymbal Ads
- Unlimited Instagram DMs
- Unlimited live automations & pages
- Meta ads audience sync
- Remove Cymbal branding
- Dedicated customer success manager
- $0.01 per SMS segment
- $0.03 per MMS
* Not including carrier fees. See text message pricing breakdown here.† Meta Ads fee is 10% of ad spend after the first $500 each month. No usage means no charge.
FAQ
Questions, answered.
How are subscribers counted?
How does text message pricing work?
How much does it cost to use Cymbal Ads?
What is the difference between Starter and Premium?
What kind of customer support do you offer?
How expensive is Cymbal?
Blog
Latest from our blog
Ready to improve your event marketing? Follow our blog for the latest trends and insights.
Introducing the Cymbal Agent: Now in Private Beta
The Cymbal agent is an AI assistant built into Cymbal Manager. Ask in plain language, and it looks things up, drafts campaigns, pages, and automations, and carries the job through once you approve.
