NewThe Cymbal agent is now in private beta — an AI assistant built into Cymbal Manager.Read more
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Cymbal + Tixel

Automatically sync your ticketing data all in one place — then activate buyers across email, SMS, and paid ads.

Capabilities

Everything that syncs with Tixel.

Sync ticket buyers

Activate buyers across email, SMS, and ads.

Sync waitlisted contacts

Reach fans who joined your waitlists.

Sync resale buyers

Reach fans who bought resale tickets.

Features

Product features.

Send fully-branded texts and emails to your customers — or save time by automating it.

New campaign
ToAll subscribers · 12,480
SubjectFriday night — doors at 8
Draft savedSend campaign
Campaign sent · live
Friday night — doors at 8Delivered
Sent
12,480
Opens
58%
Clicks
14%

Craft beautiful emails

Quickly create branded emails that sell more tickets. No design skills necessary.

9:41Cymbal100%
Tonight only — 2-for-1 tickets to The Hollows. Are you in?
A
Yes! Does the 2-for-1 count for VIP?
Yup! Snag your VIP tickets here: tix.com/hollows-vip

Message your customers

Reach your fans more effectively over text and Instagram DMs.

Audience
Top fans
0
+18% this month
MR
JL
AS
TC
NB
+2k
MR
Maya Rivera42
Superfan · 14 shows
JL
Jordan Lee31
VIP · 9 shows
AS
Aria Singh22
Regular · 6 shows
TC
Theo Chen17
Regular · 4 shows

Understand your fans

Easily manage, track, and engage your customers and biggest fans.

AutomationActive
Trigger
Show announced
Wait
1 hour
Email
Subscribers
SMS
VIP list

Custom automations

Automate email and text message marketing in a second.

Revenue · this week
Run River North · Mar 6
0 tickets
+18.4%
MonTueWedThuFriSatSun

Track your earnings

Gain valuable insights and analytics for informed decision making.

FAQ

Already using Tixel?

Keep logging in to Tixel to sell tickets. Connect it to Cymbal to turn those ticket buyers into repeat fans.

How do I connect my Tixel account to Cymbal?
Log in to your Tixel account as usual, then sign up for Cymbal and connect Tixel as your ticketing integration. Your events and ticket buyers flow into Cymbal so you can start marketing right away.
Do I need my Tixel login to connect?
You'll connect the Tixel account you already use to sell tickets. Nothing changes about how you or your fans log in to Tixel.
What data syncs from Tixel?
With Tixel, Cymbal can: sync ticket buyers, sync waitlisted contacts, sync resale buyers. Check-ins and scans sync when your ticketer supports them.
Can I email and text my Tixel ticket buyers?
Yes. Once your Tixel buyers sync, you can reach them with branded emails, texts, and Instagram DMs, and use them for paid ad audiences (Instagram DMs and ads on Premium).

Start growing today.

Automated marketing designed for live events.