
Cymbal + Universe
Automatically sync your ticketing data all in one place — then activate buyers across email, SMS, and paid ads.
Capabilities
Everything that syncs with Universe.
Sync past events
Sync historical event data.
Sync upcoming events
All your events and ticket buyers flow seamlessly into Cymbal.
Sync ticket buyers
Activate buyers across email, SMS, and ads.
Sync tags
Keep segments up to date.
Collect SMS opt-ins
Grow your textable audience.
Features
Product features.
Send fully-branded texts and emails to your customers — or save time by automating it.
Craft beautiful emails
Quickly create branded emails that sell more tickets. No design skills necessary.
Message your customers
Reach your fans more effectively over text and Instagram DMs.
Understand your fans
Easily manage, track, and engage your customers and biggest fans.
Custom automations
Automate email and text message marketing in a second.
Track your earnings
Gain valuable insights and analytics for informed decision making.
FAQ
Already using Universe?
Keep logging in to Universe to sell tickets. Connect it to Cymbal to turn those ticket buyers into repeat fans.
- How do I connect my Universe account to Cymbal?
- Log in to your Universe account as usual, then sign up for Cymbal and connect Universe as your ticketing integration. Your events and ticket buyers flow into Cymbal so you can start marketing right away.
- Do I need my Universe login to connect?
- You'll connect the Universe account you already use to sell tickets. Nothing changes about how you or your fans log in to Universe.
- What data syncs from Universe?
- With Universe, Cymbal can: sync past events, sync upcoming events, sync ticket buyers, sync tags, collect sms opt-ins. Check-ins and scans sync when your ticketer supports them.
- Can I email and text my Universe ticket buyers?
- Yes. Once your Universe buyers sync, you can reach them with branded emails, texts, and Instagram DMs, and use them for paid ad audiences (Instagram DMs and ads on Premium).
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